Made to order (MTO) items ~ due to the custom nature of each order, we do not accept returns, exchanges, or cancellations for made to order (MTO) items. Please contact us if you have any problems with your order.
Ready to ship items (RTS) items ~ can only be return or exchange for store credit within 14 days. The items must be unworn and unwashed, free of stains, perform, makeup, pets hair etc. to be eligible. The buyer will be responsible for the return shipping costs for both returns and exchanges. Our return policy lasts 14 days for ready to ship items. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. We will not be able to process your return or exchange if you contact us after the 14 time period. Returns and exchanges will not be accepted on the following: made to order, clearance or sale items.
If you have any questions or concerns regarding your order, feel free to contact us.